State Farm® Insurance Agent Michele Jacobs
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Tay Butler
May 19, 2025
"Michele and Ashley have been the best agent team I’ve ever dealt with. Incredibly professional, attentive to my needs and understanding. They’ve answered every question I’ve had on and off phone with no judgement (this is my first time getting my OWN insurance and calling many places for quotes). Michele got me everything I needed and set me up so seamlessly. No stress in her office! When we bought a new car I had to add my fiance to my insurance and Ashley was QUICK with precision, allowing us to take the car home the same day since he was able to be insured! The whole process literally took like 10 minutes with just a quick phone call and submitted information online. Cannot recommend them enough, super happy with my choice to trust Michele"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ryan Propst
November 4, 2024
"Great friendly small town customer service."
"Thank you, Ryan! We appreciate you and your kind words."
Stephanie Martin
April 23, 2022
"The 2 ladies was very helpful. They greeted us with a smile. They answered all of our questions. Thank you very much ladies!"
"Thank you Stephanie for the wonderful compliment. Ashley & I enjoyed meeting you."
Jason McDiffett
August 10, 2021
"I deal with Ashley a lot and she's the best, always so nice, and personable, but yet very professional, and quick!!!"
"Thank you for your wonderful compliment! Ashley is a great asset to our office! My team and I along with State Farm appreciate your business!"
Ross Gano
February 23, 2021
"Great place Service AWESOME"
"Thank you, Ross! We appreciate your kind words."
Joan Baughman
July 9, 2020
"This is a great insurance office! The ladies are extremely friendly and ready to help with whatever your needs may be."
"Thank you, Joan! We appreciate your kind words."
James Prudence
February 1, 2020
"She is an awesome agent"
"Thank you, James! We appreciate your kinds words."
ToryandSonya Tipp
August 11, 2018
"Michele and her team will take care the best care of you and your family."
"Thank you for your kind words!"
Jackie Kelling
August 6, 2018
"About a year ago, I switched to State Farm because they offered a more competitive rate, plus their customer service is phenomenal! I currently use them for auto, as well as homeowners insurance. I mostly work with Shannon at Michelle Jacobs office and she's the best!!! She makes insurance understandable, plus calls/texts/emails me when anything changes. Many of my friends also use Michelle as their State Farm agent and no one has ever had a problem. I only have great things to say about Michelle and Shannon! Thanks for being the best "insurance people" I know!"
"Thank you, Jackie! We appreciate your kind words."